Privacy Policy

Privacy Policy

Effective Date: October 23, 2026

This Privacy Policy describes how HONG KONG PERENNIS LIMITED (“Company”, “we”, “us”, or “our”), operating the website https://www.petpetpick.com (the “Site”), collects, uses, and protects your personal information.

1. Information We Collect

When you visit the Site or make a purchase, we may collect the following information:

  • Personal information you provide: name, shipping address, billing address, email address, phone number, and payment details.
  • Automatically collected information: IP address, browser type, operating system, device information, referring URLs, and pages viewed on the Site.
  • Order information: products purchased, purchase amount, order date, and shipping details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your order, account, or customer service requests.
  • Improve our website, products, and services.
  • Send promotional emails and updates, with your consent where required by law.
  • Prevent fraud and protect the security of our Site.
  • Comply with legal obligations.

3. Email Marketing

With your consent, we may send you emails about new products, promotions, and company updates. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

4. Disclosure of Information

We may disclose your personal information:

  • To service providers who help us operate the Site, process payments, fulfill orders, or provide customer support.
  • When required by law, court order, or government request.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell your personal information to third parties.

5. Third-Party Services

Our Site may use third-party services for payment processing, shipping, analytics, and marketing. These third parties have their own privacy policies. We encourage you to review their policies to understand how they handle your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is encrypted using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Age of Consent

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this Site.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Object to or restrict certain processing of your data.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the information below.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to access, correct, or delete your personal information, please contact us:

HONG KONG PERENNIS LIMITED
Address: RM 33, 18/F METRO CTR 2, 21 LAM HING ST, KLN BAY, HONG KONG
Phone: +852 69447843
Email: hkperennis@outlook.com